At Bandhejpoint (operated by Neelam Traders), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products.
🔹 1. Information We Collect
We may collect the following information:
A. Personal Information
Full Name
Mobile Number
Email Address
Billing & Shipping Address
Payment details (processed securely via Razorpay – we do NOT store card details)
B. Non-Personal Information
IP Address
Browser & Device Information
Pages visited, time spent, and user behavior
Cookies to improve user experience
🔹 2. How We Use Your Information
We use your data for:
Processing orders and payments
Shipping and delivery
Customer support
Sending order updates and promotional messages
Improving website performance and user experience
Preventing fraud and protecting our store
🔹 3. Payment Information (Razorpay)
We use Razorpay as our payment gateway.
Razorpay collects card/UPI/payment data securely.
We do NOT store or see your card/UPI details.
All payments follow PCI-DSS security standards.
For more details, you may refer to Razorpay’s own privacy policy.
🔹 4. Cookies
We use cookies for:
Website functionality
Remembering your preferences
Analytics
Shopping cart & checkout
Users can disable cookies from browser settings.
🔹 5. Sharing of Information
We never sell or trade your personal data.
We only share information with:
Courier & shipping partners
Payment gateways (Razorpay)
IT service providers (hosting / security)
All partners follow strict confidentiality rules.
🔹 6. Data Security
We implement multiple security measures:
SSL Encryption (HTTPS)
Secure payment gateway
Regular malware & security scans
Your information is protected and confidential.
🔹 7. Your Rights
You have the right to:
Access your personal information
Request correction or updates
Request deletion of your data
Opt out of marketing communications
For such requests, email us anytime.
🔹 8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
🔹 9. Changes to This Policy
We may update our Privacy Policy anytime. Updates will be posted on this page with the revised date.
